63jili Privacy Policy

1 Who We Are

63jili operates an online gaming platform accessible at 63jili.vu. The platform serves players in the Philippines, offering slots, live casino, sports betting, eBingo, poker, and RNG table games — all transacted in Philippine Peso.

For the purposes of this Privacy Policy, "we", "us", and "our" refers to the operators of the 63jili platform. "You" and "your" refers to any individual who registers an account, visits the platform, or otherwise interacts with our services. Questions or requests relating to your personal data can be directed to our support team via live chat or the support ticket system in your account.

2 What Personal Data We Collect

We collect personal data in the following categories when you use the 63jili platform:

We do not knowingly collect data from individuals under the age of 21. If we become aware that an account belongs to a minor, it will be closed and any associated data deleted.

3 How We Use Your Personal Data

Personal data collected by 63jili is used for the following purposes:

• Account creation and management: To register your account, verify your identity and age, and maintain your account profile.
• Payment processing: To process deposits and withdrawals in Philippine Peso via GCash, Maya, InstaPay, and Philippine bank transfers, and to verify that payment methods belong to you.
• Platform security: To detect and prevent fraud, money laundering, unauthorised account access, and other prohibited activities. This includes monitoring login patterns and transaction behaviour.
• Legal compliance: To meet obligations under applicable laws, including identity verification requirements and record-keeping obligations.
• Customer support: To respond to your queries, investigate disputes, and improve our support processes .
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the overall player experience on 63jili.
• Promotional communications: To send you information about promotions and offers relevant to your account, where you have not opted out of such communications.

4 Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to create and operate your account and fulfil our obligations to you as a player.
• Legal obligation: Certain processing activities — particularly identity verification and transaction record-keeping — are required by applicable law.
• Legitimate interests: We process device, technical, and activity data to maintain platform security and integrity, detect fraud, and improve our services. These interests do not override your rights.
• Consent: Where we rely on your consent — for example, for certain marketing communications — you may withdraw that consent at any time by contacting support or using the opt-out mechanism provided.

5 Data Sharing and Third Parties

63jili does not sell your personal data to third parties. We may share your data with the following categories of service providers strictly for the purposes of delivering platform services:

• Payment processors: Philippine e-wallet and banking partners who facilitate deposits and withdrawals. These providers receive only the data necessary to process your transaction.
• Identity verification services: Third-party KYC providers used to verify your identity and age during the verification process.
• Technology and hosting providers: Cloud infrastructure and platform providers who process data on our behalf under data processing agreements.
• Customer support tools: Software providers that power our live chat and ticketing systems.

All third-party service providers are required to handle your data securely and to use it only for the specific purpose for which it was shared. We do not permit them to use your data for their own marketing or commercial purposes.

We may also disclose personal data where required by law, court order, or in response to a lawful request from a relevant authority.

6 Cookies and Tracking Technologies

63jili uses cookies and similar technologies to support platform functionality, maintain your session when you are logged in, and gather anonymised analytics data about how the platform is used. The types of cookies we use include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use the service — for example, session authentication cookies.
• Analytics cookies: Used to understand how players navigate the platform so we can improve it. Data collected is aggregated and does not identify individual users.
• Preference cookies: Used to remember settings you have selected, such as language or display preferences.

You can manage cookies through your browser settings. Disabling certain cookies may affect platform functionality. We do not use third-party advertising or cross-site tracking cookies.

7 Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable law or for legitimate operational purposes such as dispute resolution. Specific retention periods vary by data category:

• Account and identity data is typically retained for the duration of the account plus the period required by applicable legal obligations.
• Financial transaction records are retained for the period required under relevant financial record-keeping requirements.
• Support communications are retained for a reasonable period to support dispute resolution and quality assurance.
• Technical and device data collected for security purposes is retained for a shorter period, consistent with its security function.

When personal data is no longer required and no legal obligation prevents deletion, it is securely deleted or anonymised so that it can no longer be linked to you.

8 Your Data Rights

As a player on 63jili, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can ask us to delete your personal data where it is no longer needed, subject to legal retention obligations.
• Right to restrict processing: In certain circumstances you can ask us to pause processing of your data while a concern is investigated.
• Right to data portability: You may request a copy of data you have provided to us in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our customer support team through the live chat feature or support ticket system in your account. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

9 Data Security

63jili implements technical and organisational measures designed to protect your personal data against unauthorised access, loss, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and the platform.
• OTP-based two-step verification for account logins.
• Role-based access controls that limit internal access to personal data on a need-to-know basis.
• Regular security reviews of platform infrastructure and third-party integrations.
• Secure storage practices for financial and identity data held by the platform.

While we take data security seriously, no platform can guarantee absolute security. You are responsible for keeping your login credentials and OTP codes private. If you believe your account security has been compromised, contact our support team immediately.

10 Children's Privacy

The 63jili platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under this age. Registration requires confirmation that you meet the minimum age requirement, and identity verification is used to enforce this.

If a parent or guardian believes that a minor has registered an account or provided personal data to 63jili, please contact our support team immediately. We will investigate and, if confirmed, close the account and delete the associated data without undue delay.

11 Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last reviewed" date at the top of this page will be updated whenever changes are made.

For material changes — those that significantly affect how we use your personal data — we will notify registered players via on-platform notice or the email address registered to your account. Your continued use of the platform after a policy update takes effect constitutes acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how we handle your data.

12 Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or you wish to exercise any of your data rights, please reach out through the following channels:

• Live chat: Available 24/7 within your 63jili account dashboard.
• Support ticket: Submit a ticket through the help section of your account for non-urgent enquiries.
• Email: [email protected]

For general platform questions and common account topics, the FAQ page covers the most frequently asked questions. For policies governing your use of the platform, refer to the Terms & Conditions.